How to Upgrade or Downgrade Your Plan
All plan changes are made in Manage membership.
Open Manage membership
- Open your profile menu.
- Select Upgrade next to your current plan, or Manage membership.
Only the workspace owner can change the plan. Team members are asked to contact the owner.
Upgrade
- Choose the plan and the Billing cycle (Monthly or Yearly).
- For Teams, choose the number of Seats.
- Review the summary. It shows what you are Charged today and your next bill.
- Confirm.
If you do not have a payment card yet, you are asked to add one first. When you upgrade in the middle of a period, you pay the prorated difference today, and unused time on your old plan is credited automatically. Keep the window open while Banana finalizes your subscription.
Downgrade
- Choose a lower plan or fewer seats.
- Review Heads up — this is a downgrade.
- Confirm.
A downgrade is scheduled: you keep your current plan and all its features until the end of your billing period (or the end of your free trial). No refund is given for unused time. You can undo it with Cancel scheduled change before that date.
Before you downgrade
Banana calculates the impact and shows it clearly:
- Fewer seats: the most recently added team members are removed to fit the new seat count.
- Fewer workspaces: workspaces beyond the new plan limit are permanently deleted with all their data, members and content.
If anything will be removed, you must tick the confirmation box before you can continue. This cannot be undone, so move important data first.
Switch between monthly and yearly
Use Switch to yearly to save. Switching from yearly to monthly takes effect at the end of your yearly period; there is no refund for the remaining time.
Currency
Your account is locked to the currency you first subscribed in. If your display currency is different, switch it back to subscribe.