Legal hub

All our legal documents.

Every policy, agreement, and set of terms that govern how Banana Cards works — for users, organisers, and partners.

Platform

Terms of Service

The rules for using Banana Cards products and services.

How we collect, use, store, and protect your personal data.

Acceptable use, prohibited activities, and AI usage policy.

Ticketing

Ticketing services for organisers outside Vietnam (Six Studio Creative FZCO).

Compliance

Know Your Customer, Know Your Business, beneficial ownership and verification for global organisers.

Anti-money laundering, counter-terrorist financing and sanctions compliance for global organisers.

Partners

Terms & conditions for global affiliate partners promoting Banana Cards online.

Consignment-based retail partner agreement for global resellers of Banana Cards hardware.

Trust

How we protect your account, data, and infrastructure.

Email conduct, prohibited content and enforcement for messages sent via Banana Cards.

Return windows, refund eligibility, warranty and NFC troubleshooting for Banana Cards products.

Questions?

Email hello@banana.cards — we read every message.