Complete ID (KYC) and Business (KYB) Verification
Completing Identity Verification (KYC) and Business Verification (KYB) is crucial for enabling your platform's financial transactions and public features. Verification is required for publishing events, accepting payments, and receiving payouts.
This guide details the two-part process of verifying an individual representative (KYC) and registering your business entity (KYB).
Navigating to Verification Settings
To start the verification process:
- Open your main navigation menu.
- Under the Workspace settings section, click on Verification.
Note: Only workspace owners and administrators can add or edit verification information.
Part 1: ID Verification for People (KYC)
You must add at least one person as a legal representative before verifying your business.
- On the Verification page, find the People section and click the Add person button.
Step 1: Identity
Fill in the following details for the individual:
- Full legal name
- Date of birth
- Nationality
- Country of residence
- Government ID or Passport number
Click Next.
Step 2: ID Document
Choose the type of identification document you will provide:
- National ID
- Driver's license
- Passport
You can upload an image file (JPG, PNG, WEBP, or PDF, up to 15MB) directly from your device. Alternatively, use your device's camera to capture the document; it will automatically capture when the edges align with the frame.
Step 3: Face Biometrics (Selfie)
Follow the on-screen prompts to capture facial biometrics. You'll need to hold poses for the front, left, and right angles of your face.
Step 4: Review & Submit
Review all the information you've entered. Click Submit for review to finalize.
Your submitted person will now show a "Submitted" status.
Part 2: Business Verification (KYB)
After adding your legal representative, you can register your business.
- On the Verification page, locate the Businesses section and click the Add business button.
Step 1: Company Identity
Enter your business details:
- Legal company name
- Registration number
- Country of registration
- Full address
- Tax/VAT identification number
Click Next.
Step 2: Legal Representative
Assign a person to act on behalf of the company. Click Select next to the person added in Part 1, and enter their official Role/title (e.g., Director, CEO).
Step 3: Business Bank Account
Provide your payout bank account information:
- Account holder name
- Bank name
- Account number (or IBAN)
- SWIFT code
Step 4: Declarations
Read and acknowledge the compliance statements:
- Confirm that no representative is a Politically Exposed Person (PEP).
- Confirm that the company is not subject to sanctions.
Step 5: Supporting Documents
Upload the necessary legal documents:
- Business registration: A certificate showing your company's registered name and number.
- Proof of bank account: A bank statement, void cheque, or banking screenshot showing the account holder and number.
- Tax/VAT registration: (Optional)
Step 6: Review & Submit
Carefully review your company data, legal representative details, and banking information. Click Submit for review to complete the application.
Your business profile will be locked during the review process. You will receive an email notification regarding the outcome.